Privacy policy

This policy explains how we process the personal data you provide through this website, in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD).

Data controller

[FULL NAME] (Procerix), tax ID [NIF], [FULL ADDRESS]. Email: hola@procerix.com.

What data we process

The data you send us through the contact form or WhatsApp: name, business name, email, phone number, industry and your message.

Why we use it

• To reply to your enquiry and, if you ask for it, send you a proposal or give you a demo.
• If you become a client, to manage our contract and invoicing.

We do not use your data for automated decision-making or profiling.

Legal basis

Your consent when you submit the form and, where applicable, taking pre-contractual steps or performing a contract.

How long we keep it

For as long as needed to handle your enquiry and for no more than 12 months if we don't end up working together. If you become a client, for the duration of our relationship and the legal retention periods that follow (for example, tax obligations).

Who we share it with

We do not sell or share your data. To provide our service we use providers acting as data processors: web hosting, our automation server and Meta Platforms (WhatsApp), which notifies us of each enquiry. Some of them may process data outside the European Economic Area under the safeguards provided by the GDPR (for example, standard contractual clauses).

Your rights

You can request access, rectification, erasure, objection, restriction of processing and portability of your data, and withdraw your consent at any time, by writing to hola@procerix.com. If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or the supervisory authority in your country.

Cookies

This website does not use first-party or third-party cookies for analytics or advertising, and fonts are served from our own server. If we add cookies that require your consent in the future, we will ask for it before using them.